Privacy policies

At Couche Nail Bar, our top priority is creating a safe, welcoming, and trusting environment for both our clients and our team.

Below are our policies designed to ensure everyone's safety and satisfaction:

Security and Privacy:

Personal data protection:

• All personal data provided through our website is handled with the utmost confidentiality and in compliance with applicable privacy laws.

Secure Transactions:

• All transactions carried out at our premises are carried out through secure platforms to guarantee the protection of financial information.

Reservations and Services:

Online Reservations:

• The information provided during the booking process is used exclusively to schedule and confirm appointments. We will not share this information with third parties without your express consent.

Cancellations and Changes:

• By following our cancellation and punctuality policies, we guarantee a fair and efficient experience for all our customers. Please see our specific policies for more details.

Rules of Behavior:

Respectful Environment:

• We expect all clients and team members to treat each other with respect and courtesy at all times, thereby creating a positive and harmonious environment.

Zero Tolerance for Harassment:

• We do not tolerate any type of harassment, discrimination or inappropriate behavior towards our clients or team members. We reserve the right to take appropriate measures in case of violation of this rule.

Communication and Feedback:

Open Communication Channel:

• We encourage open and honest communication. If you have questions, concerns or comments, please do not hesitate to contact us through the channels provided on our website.

Constructive Feedback:

• We appreciate constructive feedback to improve our services. We are always open to hearing your suggestions and will work diligently to address any issues you may experience.

Thank you for being part of Couche Nail Bar.

We are committed to providing a safe, high-quality environment for each of our valued customers. If you have any questions or need more information, please do not hesitate to contact us. We hope to see you soon in our salon!